To start a repair, fill out our REPAIR ORDER FORM and send it in with your shoes. Check with us before giving up on your Birkenstocks! We may be able to fix them even if you think they are worn out and beyond hope. Our authorized repair team is known for high quality work. We're also great problem-solvers, and will do whatever is possible to repair your Birkenstocks. We want to help you get the full value from your shoes, so feel free to call us to discuss your specific shoe requirements. 1 800 451-1459
Frequently Asked Questions about Footwise Repair
See below for a list of our most common repairs.

Most repairs can be completed in one week -- we'll let you know if it might take longer. Send your shoes to us (clean them first, if necessary - we'd appreciate it!) with a filled out order form or a note containing the following information:

• A description of the repair work you want us to do
• Your estimate of the cost, based on our price list (include shipping costs)
• The maximum amount you are willing to spend
• Your email address and/or daytime phone number with area code
• Your choice of shipping method and the best address to use to return your repaired shoes

Footwise Repair
301 SW Madison Ave.
Corvallis, Oregon 97333

Birkenstock sole material has been chosen because it is lightweight, flexible, durable and able to absorb shock. Excessive heat, however, can cause the material to shrink. Please do not leave your footwear:

• near a fireplace, campfire, radiator or wood stove;
• in an unventilated car parked in the sun; or
• in a very hot, sunny spot with their soles facing direct sunlight.